Graduated from the Faculty of Global Media Studies, Department of Global Media. Joined CAC in FY2016.
The company was doing things that I wanted to get involved with, and there were people that I felt I'd like to work with. As I came to know the company better, I found out that it was a great fit in terms of the characteristics that I was looking for in a company, which are "global" and "monozukuri" (the making of things). During employee visits and interviews, I got the general impression that the people working here were earnestly engaging in their work. That's what made me decide to join.
It is rewarding to have a customer thank you for the work you've done. I'm responsible for supporting our customers' IT needs at the Asia IT support desk. There was this one incident where a customer's file server was infected by a virus and we provided emergency support including infection source identification and file recovery. The customer thanked us after we completed our support. To know that you are providing a useful service for your customers makes your days all the more rewarding.
I think it would be how we are able to work in close proximity with our customers. While I'm sure things are different between different departments, I get actual feedback from long-term customers about things that we are set up to support and also about potential cases where we may be able to offer support. I think there are a lot of opportunities like these at CAC.
My goal is to become a global PM (project manager) in five years. I'm still not there yet, with many challenges in areas such as IT, English proficiency, and management abilities, but I would like to be able to manage overseas projects one day.